To continuously evolve in a progressive direction the institution, the Case Management Services for ICAM are being provided by JustSettle which is a centralized Online Dispute Resolution platform that leverages technology and established methods such as Arbitration, Mediation, and Conciliation, and renders services to provide impartial, efficient, cost-effective, and environmentally sustainable solutions & services to efficiently manage and track the progression of cases from generation to resolution. Embracing the digital age, this ODR platform enables parties to engage in dispute resolution processes remotely, offering convenience, accessibility, and efficiency. It provides a structured framework for recording and managing crucial information related to each case, including documents, communications, deadlines, tasks, and milestones.